If you’re searching for a flexible part-time job in Houston, Texas, the City of Houston is currently hiring Part-Time Customer Service Clerks for the Houston Public Library (HPL). This opportunity is ideal for individuals who enjoy helping people, working with technology, and serving their local community.
With competitive hourly pay, flexible scheduling, and valuable public service experience, this position is an excellent choice for students, retirees, and anyone looking for part-time employment.
Job Overview
| Job Details | Information |
|---|---|
| Position | Part-Time Customer Service Clerk |
| Employer | City of Houston |
| Department | Houston Public Library |
| Job Type | Part-Time |
| Location | Houston, Texas, USA |
| Salary | $17.98 – $19.84 per hour |
| Weekly Hours | 20 Hours |
| Schedule | Monday–Sunday (Shift Based) |
| Application Mode | Online |
About the Opportunity
The Houston Public Library serves more than 2.3 million residents through its Central Library, neighborhood libraries, and history research libraries. The library is looking for enthusiastic customer service professionals who enjoy working with people of all ages and backgrounds.
Part-Time Customer Service Clerks play a vital role in helping visitors access library resources, technology, educational programs, and community services.
Key Responsibilities
Successful applicants will be responsible for:
- Assisting customers at the library service desk
- Helping visitors locate books and library materials
- Explaining library services and policies
- Assisting customers with public computers and technology
- Troubleshooting basic computer issues
- Shelving books and organizing library materials
- Supporting community programs and outreach events
- Providing genealogy and family history reference assistance
- Responding to inquiries in person, by phone, and via email
- Working evening and weekend shifts as required
Minimum Qualifications
Applicants must have:
Education
- High School Diploma or GED
Experience
- At least six months of clerical or customer service experience
License
- No license required
Preferred Qualifications
The City of Houston prefers candidates who have:
- Strong computer skills
- Microsoft Office experience
- Excellent communication abilities
- Customer service experience
- Experience working with children and families
- Ability to work with diverse communities
- Fluency in a second language (preferred)
- Strong teamwork and interpersonal skills
Physical Requirements
Applicants should be able to:
- Lift up to 20 pounds
- Bend and stoop regularly
- Walk throughout the library
- Communicate effectively in both written and spoken English
Salary
Successful candidates can earn:
$17.98 – $19.84 per hour
Working approximately 20 hours each week.
Why Work for the Houston Public Library?
Working for the City of Houston offers many advantages, including:
- Competitive hourly wages
- Flexible part-time schedule
- Valuable customer service experience
- Stable government employment
- Professional work environment
- Opportunity to serve your community
- Inclusive and diverse workplace
How to Apply
Interested applicants should complete an online application through the City of Houston’s official employment portal.
Applicants are encouraged to upload:
- Updated Resume
- Cover Letter
Only online applications submitted during the official recruitment period will be considered.
Equal Opportunity Employer
The City of Houston is committed to providing equal employment opportunities and maintaining an inclusive workplace. Qualified applicants are considered regardless of race, color, religion, sex, age, disability, veteran status, national origin, sexual orientation, gender identity, or any other legally protected characteristic.
Frequently Asked Questions (FAQ)
What is the salary for a Part-Time Customer Service Clerk in Houston?
The hourly pay ranges from $17.98 to $19.84, depending on qualifications and experience.
How many hours will I work?
Employees typically work 20 hours per week.
Is previous experience required?
Yes. Applicants should have at least six months of clerical or customer service experience.
Is a college degree required?
No. A High School Diploma or GED is the minimum educational requirement.
Do I need to work weekends?
Yes. Employees may be required to work evenings and weekends depending on library schedules.
Is this a government job?
Yes. This position is offered by the City of Houston through the Houston Public Library.